GOALS

  • Design the part of the user experience enabled by interconnection and IoT

SHORT DESCRIPTION

The digital experience should be integrated into the physical experience of the user.
The digital experience may be deisgned in 3 steps:
  1. Prepare the product storyboard identifying the characterizing moments of the user experience.
  2. For each identified moment, a team explores the 6 areas of value creation for interconnected products
  • Collect data
  • Manage complex operating strategies
  • Automate processes
  • Interact locally
  • Interact remotely
  • Collaborate with the ecosystem
  1. ​The storyboard is then completed sketching the user experience both for the physical and for the digital product.
Design Digital Experience
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